Shipping & Delivery Policy
How our online services reach you. There are no physical goods to ship.
Last updated: 29 October 2026
VedicConnect sells online services only. We don't sell or ship physical goods, so there are no shipping charges and nothing is sent to a postal address. This is how each service reaches you:
- Questions: your answer appears in "My questions" in your account, and we email you when it's ready. We aim to answer within 6 hours of the question being submitted or paid for.
- Phone consultations: the astrologer calls you on the number you gave, at the booked time (Indian Standard Time). Your booking and its status are in "My sessions".
- Reports (such as Muhurtham): delivered to your account and by email within 3 working days of payment, unless a different time is shown when you order.
- Pujas and ceremonies: performed by the astrologer named in the quotation you accept, at your place on the agreed date or online. Travel and stay are as stated in the quotation.
- Kundali and Panchangam: free and shown on screen straight away.
Services are available to customers in India. If anything is late, see our Cancellation & Refund Policy or contact us:
- Business name
- [Registered business name] (operating VedicConnect)
- Registered address
- [Registered address]
- [Support email]
- Phone
- [Support phone]
- Support hours
- Monday to Saturday, 10:00 AM to 6:00 PM IST